Refund policy

Ammar Store – Return & Refund Policy

At Ammar Store, customer satisfaction is our priority. We carefully inspect every product before shipment to ensure it meets our quality standards.

Returns

You may request a return within 7 days of receiving your order if:

  • The item is damaged during delivery.

  • You received the wrong item.

  • The product has a manufacturing defect.

To be eligible for a return, the item must:

  • Be unused and in its original condition.

  • Be returned in its original packaging with all accessories.

  • Include proof of purchase or your order number.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned unless they arrive damaged or defective:

  • Supplements and nutrition products

  • Beauty and skincare products

  • Personal care items

  • Opened or used products

  • Gift cards

  • Clearance or sale items

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping charges are non-refundable unless the return is due to our error.

Exchanges

We only replace items that are defective, damaged, or incorrect.

Order Cancellations

Orders may be cancelled before they are processed for shipment. Once an order has been shipped, it cannot be cancelled.

Shipping Costs

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

International Orders

International customers may be responsible for customs duties, taxes, and import fees according to their country's regulations.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: support@shopammar.com

Website: shopammar.com

Thank you for shopping with Ammar Store. We appreciate your trust and look forward to serving you.